Our Technology Ecosystem for Public Sector Transformation

Working with Trusted Platforms & Ecosystem Partners

Core Platforms & Cloud Technologies

  • Salesforce
    Salesforce

    Salesforce enables municipalities to manage citizen services, cases, permits, and digital intake through a secure, cloud-based CRM.

    We design and implement Salesforce solutions that improve service delivery, transparency, and cross-department collaboration.

  • AWS
    Amazon Web Services

    AWS delivers scalable, secure cloud infrastructure for modern public sector applications and data platforms.

    We design and manage AWS environments aligned with government security, compliance, and resiliency requirements.

  • Microsoft Azure
    Microsoft Azure

    Microsoft Azure offers cloud services for application hosting, data platforms, identity, and system integration.

    We help public sector organizations build secure, hybrid, and integrated cloud architectures using Azure.

  • Workday
    Workday

    Workday provides a modern cloud platform for public sector finance, HR, and workforce management.

    We support Workday implementations and optimization to improve financial visibility, payroll accuracy, and workforce planning.

Specialized Solution & Enablement Partners

  • Carahsoft
    Carahsoft

    Carahsoft supports public sector procurement by enabling access to trusted cloud and technology solutions through established government purchasing frameworks.

  • Accounting Seed
    Accounting Seed

    Accounting Seed extends Salesforce to support financial visibility and alignment between operational data, budgeting, and reporting in public sector environments.

  • sFiles
    sFiles

    sFiles supports secure document and records management within Salesforce, enabling municipalities to manage documents in alignment with retention and compliance requirements.

  • sDocs
    sDocs

    sDocs enables automated document generation within Salesforce, supporting public sector use cases such as permits, letters, notices, and official records.

  • Gearset
    Gearset

    Gearset supports Salesforce DevOps and release management by helping teams deploy changes, manage environments, and maintain platform stability across public sector implementations.

  • Twilio Sendgrid
    Twilio Sendgrid

    Twilio SendGrid enables reliable email delivery and notifications from Salesforce, supporting transactional and service communications such as alerts, confirmations, and case updates.

Outcomes We Deliver

Improved citizen services through digital intake and self-service

Faster response times and case resolution across departments

Reduced manual work through workflow automation and integrations

Greater transparency through real-time reporting and data visibility

Where We Typically Add Value

These are the types of initiatives and challenges we most commonly support for municipalities and public sector organizations.

Citizen service portals, 311 systems, and service requests
Permitting, licensing, and inspection modernization
Digital forms, approvals, and records management
Finance, HR, and workforce system integrations
Cross-department reporting and performance dashboards
Contact us Person
A few good reasons

Here is what our clients have to say.

Majeid Crawford

Director

5.0

It is truly a joy to have Upcrest on our team.They are brilliant, quick and engaging. They are on top of everything and made this processes of revamping our Salesforce so painless.

George Holding

Operations Specialist

5.0

The team has been great! They are good at fulfilling our requirements and communicating practical solutions. This has helped us clarify exactly what we want, resulting in process improvements.

Sarah Johnson

CEO

5.0

Working with Upcrest Digital transformed how our teams operate. The Salesforce solutions were easy to adopt, well-designed, and immediately improved service speed and staff productivity.

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