Transforming Canadian
Public Sector Serviceshighlight separator

Your trusted Canadian Salesforce partner delivering secure, cost-efficient, and citizen-focused digital transformation.
Public Sector Solutions
banner home
Modernizing service delivery and enhancing citizen engagement.
Salesforce Services

Tailored Public Sector Services

Implementation Service
Salesforce Implementation

Modernize service delivery with Salesforce Public Sector Solutions.

Support Service
Support & Enhancements

Ensure your Salesforce investment grows with your needs.

Data Security Service
Data, Security & Compliance

Strict adherence to Canadian data residency and compliance.

Agentforce Service
Agentforce for Public Sector

Revolutionize how Public Sector agencies serve citizens.

Home page

Why Choose Upcrest Digital.

At Upcrest Digital, we are more than just Salesforce consultants; we are a proudly Canadian team with an intimate understanding of the unique challenges, regulatory frameworks, and citizen expectations within Canada's municipal and provincial governments.

Our seasoned team brings decades of experience in government and regulated industries, making us a trusted partner for digital modernization in Canada.

  • Measurable Impact, Proven Outcomes.
  • People, Process, Technology Aligned.
01
Proven Salesforce Expertise

Tailored to Public Sector

02
Secure & Compliant

Data residency and compliance

03
Empowering Innovation

Improve citizen engagement

Our Public Sector Expertise

We bring unparalleled expertise to Canada's public sector and regulated industries. Our team's profound industry knowledge and extensive experience ensure that we understand the unique challenges and opportunities within your specific domain. We proudly serve:

Canadian Provinces

Delivering solutions for enhanced citizen engagement, efficient 311 services, streamlined permitting, and optimized operational efficiency.

Canadian Municipalities

Providing robust digital services for provincial public services at scale, complex program delivery, and inter-departmental collaboration.

Regulated Industries

Offering specialized Salesforce solutions for financial services, healthcare, and non-profits, with a strong emphasis on operational excellence.

Our Simple, Solution Framework.

20
Projects delivered

We partner with agencies through every stage of their digital transformation.

Assess & Align

Understand agency goals, policy mandates, and pain points.

01
Solution Design

Develop a solution roadmap tailored to operational priorities.

02
Implement & Integrate

Configure, customize, and integrate Salesforce to modernize processes.

03
Adoption

Ensure successful rollout through training and change management.

04
Contact us
Get a free consultation

We are just a

call away
Contact us

Have a question?

👋
How can Salesforce transform public sector operations?

Salesforce unifies municipal and provincial operations by automating workflows and breaking down departmental silos. Our public sector clients typically achieve 30–40% faster processing, 65% quicker case resolution, and improved data accuracy, resulting in enhance transparency and citizen satisfaction.

Because we understand how government truly works. Our team includes former public servants who know procurement, compliance, and service delivery challenges firsthand. We bring Salesforce solutions designed to reduce risk and accelerate measurable public value.

With Salesforce automation and self-service portals, we help governments reduce administrative effort by up to 40% while boosting citizen satisfaction to nearly 90%. Staff spend less time on manual work and more time on high-value activities that directly benefit communities.

Our modular, accelerator-based Salesforce approach reduces development costs by 30–40% while delivering ROI in 12–18 months. By focusing on quick wins and sustainable adoption, we help public sector organizations unlock lasting efficiency, transparency, and measurable financial impact.

Scroll