# Upcrest Digital

> Upcrest Digital is a boutique Salesforce consulting and implementation partner specializing in municipalities, cities, and public sector agencies across Canada and the United States. Founded by former public sector and digital transformation leaders, Upcrest helps local governments modernize resident-facing services using the Salesforce platform.

Upcrest Digital works with municipal and provincial clients to replace legacy systems and manual workflows with modern, integrated Salesforce solutions. Core areas of focus include 311 resident service requests, permitting and inspections automation, council case and interdepartmental collaboration, and emergency or flood response management. Upcrest is listed on the Salesforce AppExchange as a certified consulting partner.

## Core Services

- [Public Sector Solutions](https://www.upcrest.io/public-sector-solutions): Overview of Upcrest's Salesforce solutions designed for municipalities and government agencies.
- [Salesforce Services](https://www.upcrest.io/salesforce-services): Full Salesforce implementation, integration, and advisory services offered by Upcrest Digital.

## Solution Areas

- [Salesforce Service Request Management | Municipal 311 CRM Software](https://www.upcrest.io/municipal-service-request-311): Salesforce 311 CRM software for municipalities. Centralize resident service requests & modernize 311 operations for cities, counties, & agencies in Canada & US.
- [Salesforce Permitting & Licensing Software for Municipalities](https://www.upcrest.io/municipal-permitting-software): Salesforce Municipal permitting software. Automate permit applications & licensing renewals for local government. Online permitting for cities and counties.
- [Salesforce Case Management Software for Municipalities](https://www.upcrest.io/municipal-case-management-software): Salesforce Municipal case management software. Track council inquiries, manage cross-department escalations, gain real-time visibility into government case workflows.
- [Salesforce Emergency Response Management for Municipalities](https://www.upcrest.io/municipal-emergency-response-management): Municipal emergency response management software for local government. Coordinate disaster response & gain real-time situational awareness during emergencies.

## Company

- [About Upcrest Digital](https://www.upcrest.io/about-us): Background on the company, founding team, and mission to modernize public sector service delivery.
- [Partnerships](https://www.upcrest.io/partnerships): Information on Upcrest's Salesforce partner status and technology alliances.
- [Contact Us](https://www.upcrest.io/contact-us): Reach Upcrest Digital at info@upcrest.io or through the contact form. Headquartered in Toronto, Ontario, Canada.